Information governance

In this section, you can find information on our Information Governance procedures including how to obtain information held about you (subject access request) or the organisation (freedom of information requests) and our privacy notice explaining what information we gather, why and how we use it.

Information governance is a term used to describe how we manage information legally, securely, and effectively. Because of the range and complexity of the standards and legal rules, NHS Digital developed standards to allow NHS and partner organisations to measure their compliance via the NHS information governance toolkit.

Privacy notice

The purpose of this notice is to inform you of the types of information (including personal information) that NHS Kernow hold, how that information is used, who the information may be shared with, how it is kept secure and confidential and what your rights are in relation to this. View our privacy notice (PDF, 415 KB). 

NHS Kernow abides by the Data Protection Act 2018 and questions regarding our approach to using and maintaining the confidentiality and security of personal information can be made to our Data Protection Officer.

Visitors to our website

When someone visits NHS Kernow’s website, we collect standard internet log information and details of behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. This information is held securely and only used for the purposes provided. It will not be sold or given to another organisation without consent

We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personal identifiable information through our website, we will make it clear when we collect the personal information and will explain what we intend to do with it. 

What do you know about cyber security?

Cyber security refers to technologies, processes and practices designed to protect networks, computers, programs and data from attack, damage or unauthorised access.

Contact the data protection officer (DPO)

Deputy director of corporate governance
Sedgemoor Centre
Priory Road
St Austell
PL25 5AS 

Telephone: 01726 627800