Safeguarding adults and children

NHS Kernow has a duty to keep children (up to the age of 18) and adults safe by working with our statutory partners to promote the safety and wellbeing of adults at risk of abuse and neglect and children who may be at risk of being abused, neglected or exploited, and to safeguard them from harm.

The CCG ensures the providers we buy services from have effective policies and procedures in place to help keep adults and children safe. We do this by monitoring provider safeguarding policies, and by asking them to provide evidence of how they are meeting essential safeguarding standards.

Cornwall Council is the lead commissioner for safeguarding in Cornwall and the Isles of Scilly. The council also monitor all safeguarding alerts regarding health care providers (statutory and independent).

Safeguarding adults

Visit the Safeguarding Adults Board website for information on how to report concerns, find out more about safeguarding and support services. 

Who to contact if you have concerns about an adult

If you have immediate concerns about the safety or welfare of an adult call 999.

If you have concerns about yourself or an adult who is experiencing abuse or neglect contact the Cornwall Council access team on 0300 1234 131 or email

If you live on the Isles of Scilly, please contact the Council of the Isles of Scilly adult social care department on 0300 1234 105. Out of hours call 01720 422699.

Safeguarding children

Visit the Our Safeguarding Children Partnership website for a range of resources including training, learning and policies. You can access referral forms here

Who to contact if you have concerns about a child

If you have any concerns about the safety or welfare of a child in an emergency you should call 999. You can also call the police on 101. 

If you live in Cornwall, you can contact the multi-agency referral unit on 0300 123 1116. Out of hours call 01208 251300.

If you live on the Isles of Scilly, contact the children's social care team on 01720 424483. Out of hours call 01720 422699

If you have concerns about a professional or volunteer working with a child, contact the local authority designated officer for Cornwall and the Isles of Scilly on 01872 326536 or email


Our response to the requirements of the Modern Slavery Act 2015

This statement (PDF, 266 KB) comprises the Modern Day Slavery and Human Trafficking statement of NHS Kernow for the financial year ending 31 March 2019, in accordance with Section 54, Part 6 of the Modern Slavery Act 2015.

The organisation recognises that it has a responsibility to take a robust approach to modern day slavery and human trafficking and is absolutely committed to its prevention within all corporate activities.