Citizen Advisory Panel

The Citizen Advisory Panel (CAP) provides an independent view and critical friendship on matters relating to health and care. In particular, the CAP is intended to help ensure that, in all aspects of business, the voice of the local population is heard and influences developments. That opportunity is created for meaningful, targeted and proportionate carer and public engagement and that is given equal importance to the work that is done with professional health and care partners.

Read the Citizen Advisory Panel 2018/19 annual report (PDF, 1.5MB).

Sally Turner, chair of the CAP, shares her experience as a member below:

If you'd like to get involved or find out more about the panel email kccg.engagement@nhs.net.

Meet our Citizen Advisory Panel

Lay members

Sally Turner

Sally Turner
Chair

Sally is a lay member and elected chair of CAP for Cornwall and the Isles of Scilly Health and Care Partnership.

Having taught for thirty years, working in Cornwall’s secondary schools, Sally retired and became a member of Perranporth Surgery PPG (Patient Participation Group). Sally is as passionate about health matters as she is about education. Sally is also the elected chair of the Carrick PPG representatives group and in that role attends, with two other representatives, the Carrick GP locality group meetings - GPs and practice managers from three primary care networks (PCNs). In all these groups, we are endeavouring to increase the level of engagement between the health and care partners and people and their communities to further everyone’s understanding of services and needs.

Nigel May

Nigel May
Vice chair

Nigel became involved in NHS issues as a result of concerns about the implementation of the Health and Social Care Act 2012 and organised a local meeting to discuss the implications of the new Act. As a result, Nigel was asked to join the Quay Lane Surgery PPG and then became the chair of the east locality umbrella meeting for PPG reps.

Nigel's involvement expanded when he joined the Patient Reference Group which morphed into the Citizen Advisory Panel of NHS Kernow and is the vice chair.

Because the main acute hospital for the east and north localities is the University Hospital Plymouth (Derriford), Nigel felt that it was important patients from east Cornwall had a voice - so Nigel applied and was appointed to the Patient Council. Amongst several areas of interest, one of particular interest is patient discharge.

Steve Bird
East Cornwall representative

Steve is a family man with three grown up children and a number of pet dogs, one of which is a support dog that tells him when he has low blood sugar. He's had type one diabetes for 43 years, which is now controlled by an insulin pump and managed using the Librelink App. Following a sporting accident in 2002, Steve gained a spinal injury leaving him dependant on a wheelchair for mobility.

Steve is the chair of Old Bridge Surgery in Looe, a member of the Citizen Advisory Panel and also one of the One and All team delivering the project on personalised care within Cornwall. He is now a HOPE course facilitator and is looking forward to delivering this course across Cornwall.  Steve is also an NHS Kernow digital champion and is keen to use this skill to help patients take advantage of the ever expanding range of apps now available through the NHS.  Steve is currently enrolled on the Understanding the Health and Social Care Environment course run by NHS England.

Nigel Morson

Nigel Morson 
Mid Cornwall representative

Nigel is a long standing member of the CAP and a member of the joint primary care commissioning committee.

With a background in the finance industries, Nigel moved to Cornwall in 2008 with his wife, who is a consultant psychiatrist. Nigel has been involved in NHS campaigns and committees for many years and believes passionately in a properly funded NHS, adhering to the founding principles which led to it being the envy of the world, and in the involvement of patients and public.

Joan Heaton

Joan Heaton
North Cornwall representative

Joan is an elected member of Launceston Town Council and St Stephen by Launceston Rural Parish Council.

Joan is also a member of Launceston Medical Centre Patient Participation Group (PPG) and independent custody visitor working out of the office of the Devon and Cornwall Police and Crime Commissioner. 

Joan has lived in Launceston since 2002, after living in various locations around the world, and has family roots in Cornwall through her husband. Joan is committed to supporting healthcare and conservation in our region.

Kathy Doeser

Kathy Doeser
West Cornwall representative

Bio coming soon.

Jim Harris
West Cornwall representative

Jim is a member of Penalverne Surgery's Patient Participation Group. 

Jeremy Preedy
West Cornwall representative

Jeremy retired from his role as divisional HR director in a multi-national company in 1995. He became his wife's full time carer when she was found to have Huntington's disease. He became a volunteer with Healthwatch Cornwall, Age UK and Penwith Integrated Care Forum. He is secretary of Cornwall HDA and a member of the West Integrated Care Board.

Other members

Ian Jones
Chief executive of Volunteer Cornwall 

Volunteer Cornwall is a charity dedicated to developing social action across the Duchy. Volunteer Cornwall has teams who work with hundreds of organisations and thousands of individuals to engage, promote and enhance volunteering opportunities in a wide variety of areas, particularly in health and care.

Ian has a practical and academic background in community and economic development, complex systems, learning and behaviour change, both in the UK and overseas. He has been active for many years in assisting with health and care colleagues to look at ways to improve people’s wellbeing and make services more effective and efficient. As a CAP member, Ian is very keen to hear what is happening across Cornwall from the community context as well as to share ideas about health and care service development.

Nikki Kelly

Nikki Kelly
Patient and public involvement Governing Body lay member for NHS Kernow

Nikki has more than 20 years of experience in advocacy, place-based regeneration, social justice, high impact community events and supporting people in some of the country’s most deprived communities, most recently as the director for premier league football club Tottenham Hotspur's Foundation.

She has previously worked alongside the public sector to support people with long-term conditions both within acute care settings and in their community. 

Louise Moore

Louise Moore 
NHS Kernow

Louise is the patient and public involvement assistant in NHS Kernow’s communications and engagement team. Louise provides administrative support to the Citizen Advisory Panel.

Other members include the chief executive officers of Healthwatch Cornwall; Healthwatch Isles of Scilly coordinators; NHS England and Improvement programme manager for South West Integrated Personal Commissioning. Virtual members (receive all documentation) include NHS Kernow’s equality and diversity lead and Young People Cornwall.