Engagement

NHS Kernow is committed to working in partnership with the people of Cornwall and the Isles of Scilly. We will also work closely with our partners in the NHS, local authorities and the voluntary sector.

Cornwall and the Isles of Scilly has a very diverse population, and we are particularly keen to make sure that our involvement is inclusive. We will seek out, encourage and welcome participation from people from diverse elements of the population. 

In working with others, we will:

  • Involve people as early as possible in the decision making process and before any decisions are made.
  • Provide good information about the subject in question in a way that is understandable and easy to get.
  • Be open and clear about what is (and isn’t) possible.
  • Provide practical support where possible when people are asked to get involved, so that they can take part – for example, sign language interpreters.
  • Tell people afterwards how their involvement has made a difference.

NHS Equality Delivery System

The NHS Constitution requires clinical commissioning groups to involve patients and the public in the decision making process and to place the patient at the heart of all that it does. NHS Kernow wants to make sure that the NHS equality delivery system (EDS2) principle of making sure that everyone counts is integral to our engagement and communication work.

NHS Kernow’s Governing Body lay member for patient and public involvement, is also the Governing Body lead for equality and diversity.

We want to make sure that everyone is able to engage in ways which are suitable to their needs. If you have a communication, access, cultural or other need when engaging with us, please tell us so that we can work to meet your needs.