Healthwatch Cornwall is the people’s champion of health and social care services in the county. It will listen to the experiences people have of local, publicly-funded care, whether good or bad, and use this evidence to help inform and influence the commissioners and providers of services.
Healthwatch Cornwall also provides a freephone signposting and information service on 0800 0381 281*. You can call this number to access information about health and social care services, or simply share your views.
It is part of the 152 local Healthwatch collective that will feed into Healthwatch England and potentially influence national policy, advice and guidance.
Healthwatch Cornwall has been created as a requirement of the Health and Social Care Act 2012. Cornwall Council oversees its contract performance, but it is independent in its work plan.
It has Community Interest Company status and is governed by a volunteer Board of Directors and supported by a volunteer steering group. It is assisted by health and social care partners from the charity, voluntary and community sectors.
The company work closely with health and social care providers and commissioners, while also operating independently, and providing clear, unbiased feedback and recommendations on how services in Cornwall should be improved. It will also work with other Healthwatch bodies around cross-border service issues that are experienced by people from Cornwall.
Further information about Healthwatch Cornwall can be found here.
There is a separate Healthwatch for the Isles of Scilly. Please see the page here.
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