Help us crack this Easter by using the right NHS service

Don’t spend your Easter bank holiday waiting in the emergency department to get sprains, strains and broken bones fixed - head straight for your nearest minor injury unit (MIU) or urgent treatment centre. Whether you’ve hammered your thumb doing the traditional bank holiday DIY, injured yourself with an over-enthusiastic football tackle in the park, doctors and nurses there can treat you far quicker, leaving you to enjoy the rest of the long weekend.

Minor injury units and the West Cornwall Hospital Urgent Treatment Centre can treat a range of minor illnesses and injuries, which have occurred during the previous 14 days. You will be seen by an experienced nurse, without an appointment. X-ray is available at some locations.

Minor injury units are based at:

  • Bodmin Community Hospital
  • Camborne Redruth Community Hospital
  • Derriford Hospital, Plymouth
  • Falmouth Community Hospital
  • Helston Community Hospital
  • Launceston Community Hospital
  • Liskeard Community Hospital
  • Newquay Community Hospital
  • St Austell Community Hospital 
  • St Mary's Community Hospital
  • Stratton Community Hospital
  • West Cornwall Hospital, Penzance

There is also a minor injury unit at Stennack Surgery in St Ives (TR26 1RU) which is open 10am to 4pm on Good Friday and Easter Monday. Call 01736 793333 for more details.

If you do need to visit the emergency department, a minor injury unit or urgent treatment centre during the holiday, you can see how long you may have to wait by using the online waiting time service, which shows the longest wait, how many people are waiting to be seen and how many people are in the department. It also includes opening times and x-ray availability.

Pharmacists can give confidential expert advice and treatment for a range of common illnesses and complaints, such as allergies, minor cuts, nappy rash and skin conditions. They can also arrange an urgent prescription for a supply of any prescribed medicines that run out, so you don’t have to use the out of hours’ service or the emergency department. This service is also available for anyone who’s on holiday or visiting family. You can also get details of which pharmacies are open during the bank holiday weekend, including evenings and Sunday by visiting www.kernowccg.nhs.uk/get-info/choose-well/pharmacy/

NHS 111 also provides 24-hour expert non-emergency medical help when your GP surgery is closed. It’s free to call from landlines and mobile phones and is staffed by fully-trained advisors and experienced clinicians. 

Dr Tamsyn Anderson, Director of Primary Care at Cornwall Partnership NHS Foundation Trust said: “The bank holiday is a time to relax and have fun but if you or a family member falls ill or has an accident, please use the right health service.

“Once again we’re appealing to anyone who needs help to use the right service and keep the emergency department free for urgent and life-threatening care only. The emergency department is not the right place to treat sporting sprains and strains, minor fractures, upset stomachs, insect bites and cuts. Please visit a minor injury unit or our urgent treatment centre in Penzance for treatment.

 “Everyone across the NHS is dedicated to ensuring when people attend our hospitals they receive the best, safest and mostly timely care.

“This Easter we are asking you to help us crack it by continuing to Choose Well and to ring NHS 111 if you need 24-hour expert non-emergency medical help when your GP surgery is closed. It’s free to call from landlines and mobile phones and is staffed by fully-trained advisors and experienced clinicians.”

Visit our Choose Well pages for details of all services, opening and waiting times.

Please only visit the emergency department for life-threatening emergencies.